Browse performance measurement Resources
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"Participatory Performance Story Reporting" Clear Horizon, an M&E company in Australia, describes its participatory approach, specifically as it relates to the method of performance story reporting (PPSR). The company defines performance story reports as "essentially a short report about how a program contributed to outcomes." This page on their website includes links to other pages that describe the structure, process, and limitations of this the PPSR method. Author: Clear Horizon Type: Websites & Online Tools Date: Dec 31, 2008 Be the first to review this resource! Download (161.39 KB) -
2008 eNonprofit Benchmarks Study: An Analysis of Online Messaging, Fundraising and Advocacy Metrics for Nonprofit Organizations Note: This resource is free, but you must supply your name and email to download it from the authors' website.
Author: M+R Strategic Services; Nonprofit Technology Network Type: Research & Reports Date: Jan 1, 2008
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2012 eNonprofit Benchmarks Study: An Analysis of Online Messaging, Fundraising, Advocacy, Social Media and Mobile Metrics... Note: This resource is free, but you must supply your name and email to download it from the authors' website.
2012 eNonprofit Benchmarks Study: An Analysis of Online Messaging, Fundraising, Advocacy, Social Media and Mobile Metrics for Nonprofit Organizations
Author: M+R Strategic Services; Nonprofit Technology Network Type: Research & Reports Date: Jan 1, 2012 Be the first to review this resource! Download (2.25 MB) -
AEA Paper: "Accountability and the No Child Left Behind Act: Implications for Public Policy" Cindy Roper of Clemson University delivered this paper (and a presentation of the same title) at the 2008 American Evaluation Association conference. Roper examined accountability measures for a policy initiative (in this case, the No Child Left Behind act) through the lens of organizational theory. Author: Roper, Cindy Type: Research & Reports Date: Nov 8, 2008 Be the first to review this resource! Download (54.08 KB) -
AEA Presentation: "Accountability and the No Child Left Behind Act: Implications for Public Policy" Cindy Roper of Clemson University delivered the following slides (and a paper of the same title) at the 2008 American Evaluation Association conference. Roper examined accountability measures for a policy initiative (in this case, the No Child Left Behind act) through the lens of organizational theory. Author: Roper, Cindy Type: Presentation Slides Date: Nov 8, 2008 Be the first to review this resource! Download (44.7 KB) -
Agency Experiences with Outcome Measurement: Survey Findings As of January 2000, 400 United Ways across the country were asking programs they fund
to identify and measure their outcomes—the benefits or changes the programs want
participants to experience as a result of their services. United Ways are not alone. Many
state and local government agencies, foundations, managed care systems, and accrediting bodies
have added outcome measurement to the list of performance and accountability measures
they require of nonprofit organizations within their sphere.Author: United Way of America Type: Research & Reports Date: Jan 1, 2000 Be the first to review this resource! Download (209.74 KB) -
Building Capacity to Measure and Manage Performance This article explores what it takes to build the capacity for measuring and managing performance. It is written for nonprofits
Author: Matthew Forti & Kathleen Yazbak Type: Workbooks & Guides Date: Apr 14, 2012 Be the first to review this resource! Download (188.43 KB) -
Can we obtain the required rigour without randomisation? Non-governmental organisations (NGOs) operating in the international development sector need credible, reliable feedback on whether their interventions are making a meaningful difference but they struggle with how they can practically access it. Impact evaluation is research and, like all credible research, it takes time, resources, and expertise to do well, and – despite being under increasing pressure – most NGOs are not set up to rigorously evaluate the bulk of their work.
Author: Karl Hughes and Claire Hutchings Type: Research & Reports Date: Aug 1, 2011 Be the first to review this resource! Download (347.42 KB) -
Candidate Outcome Indicators: Advocacy Program This publication, based on joint research by the Urban Institute and The Center for What Works, provides a framework for tracking nonprofit performance. It suggests candidate outcomes and outcome indicators to assist nonprofit organizations that seek to develop new outcome monitoring processes or improve their existing systems. Author: Urban Institute and The Center for What Works Type: Tipsheets & Paper Tools Date: Jan 1, 2007
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Common Results Catalog The Common Outcomes Catalog is a resource developed by GuideStar to support organizations to select and use metrics. Hundreds of example metrics are provided, and are organized by three general categories (Advocacy-Policy, Intermediary Organizations, and Other) and eight issue-area categories (Animals, Arts and Culture, Economic Development, Education, Environment, Health and Wellness, Human Services, and Philanthropy). Author: GuideStar Type: Workbooks & Guides Date: Apr 1, 2016 Point K Pick Be the first to review this resource! Download (194.31 KB) -
Community Development Evaluation Storymap This interactive resource offers concise explanations and real-world applications of capacity assessment, performance measurement, and outcome evaluation approaches, along with information about recommended tools and resources for each process. Author: NeighborWorks® America Type: Websites & Online Tools Date: Jun 28, 2006 Be the first to review this resource! Download (6.01 MB) -
Data and Information Visualization Throughout the Evaluation Life Cycle for Participatory Evaluation and Evaluation Capacity Innovation Network shared approaches and examples of how to incorporate innovative data and information visualization techniques throughout each stage of the evaluation life cycle to support participatory evaluation and build evaluation capacity. In the planning and design phase mind mapping can be used to promote brainstorming and idea generation. In the data collection stage, evaluators can use creative visuals to improve stakeholder understanding of and participation in data collection, and evaluators can adhere to good design principles to create effective data collection instruments. Author: Johanna Morariu, Myia Welsh, Veena Pankaj, Melissa March Type: Presentation Slides Date: Nov 3, 2011 Be the first to review this resource! Web Link -
Evaluability Assessment to Improve Public Health Policies, Programs, and Practices This article describes how evaluability assessment has benefited public health and could do so in future. We describe the rationale, history, and evolution of evaluability assessment. We outline the steps in the method and distinguish it from related concepts. We then illustrate how evaluability assessment can benefit public health in five ways:
Author: Laura C. Leviton, Laura Kettel Khan, Debra Rog, Nicola Dawkins, and David Cotton Type: Research & Reports Date: Jul 1, 2010 Be the first to review this resource! Download (380.53 KB) -
Evaluation Resource Guide This listing and description of resources has been developed to help Department staff evaluate and monitor the performance of Department programs. It also is intended to be useful for county staff and other service providers. Resources in the Guide range from evaluation manuals providing basic information to books with detailed information on specific topics such as logic models, data analysis or sampling. Also included are resources on identifying effective programs/best practices, evaluation standards, and contracting for evaluation.
Author: Wisconsin Department of Health Services (DHS) Type: Workbooks & Guides Date: May 1, 2010 Be the first to review this resource! Download (223.14 KB) -
Grantcraft: Evaluation Technique Series To help grantmakers understand some newer evaluative approaches and weigh their advantages, GrantCraft has developing a collection of briefing notes. Each note explains the basics of one technique and answers some common questions about its use. A mini-case, based on one grantmaker’s experiences, is featured in each guide. Additional literature about the topic is also provided.
Participatory Action Research - Involving "All The Players" in Evaluation and Change
Author: Grantcraft Type: Workbooks & Guides Date: Jan 1, 2011 Be the first to review this resource! Web Link -
Indicators for Programming in Human Rights and Democratic Development: A Preliminary Study This paper is the result of a preliminary study on using indicators to track progress in human rights and democratic development efforts. The paper briefly outlines the experience of development organizations in measuring results in political development. It then examines some of the methodological issues relating to performance indicators, generally, and human rights and democratic development programming indicators, in particular. Author: Kapoor, Ilan Type: Research & Reports Date: Jul 1, 1996 Be the first to review this resource! Download (112.62 KB) -
International Advocacy: Measuring performance and effectiveness This paper examines the assessment of two NGOs working in international advocacy and policy change: Oxfam Community Aid Abroad and the Foundation for Development Cooperation. The study suggests that organizations can use best practices and outcomes assessment to track the effectiveness of their advocacy work. Author: Kelly, Linda Type: Research & Reports Date: Oct 30, 2002 Be the first to review this resource! Download (216.18 KB) -
Juvenile Justice Evaluation Center - Program Evaluation Briefing Series This Program Evaluation Briefing Series includes several documents:
Author: Justice Research and Statistics Association Type: Websites & Online Tools Date: Dec 31, 2004 Be the first to review this resource! Web Link -
Measuring Progress Towards Safety and Justice: A Global Guide to the Design of Performance Indicators across the Justice Sector From the introduction: "This guide is written for programme managers responsible for improving the delivery of safety, security, and access to justice in any part of the world. It should also be useful to a wide variety of government officials and to anyone interested in pursuing a disciplined course of institutional reform in the safety and justice sector." Author: Vera Institute of Justice Type: Workbooks & Guides Date: Jun 1, 2003 Be the first to review this resource! Download (848.46 KB) -
Performance Management and Evaluation: Two Sides of the Same Coin (Presentation slides) Performance management and evaluation-what's the difference? With an increasing emphasis on measurement and impact, service providers and their funders are pushing for increasingly sophisticated evaluation approaches such as experimental and quasi-experimental designs. However, experimental methods are rarely appropriate, feasible, or cost-effective for the majority of organizations and service providers. Author: Isaac Castillo, Ann K. Emery Type: Presentation Slides Date: Oct 16, 2013 Point K Pick Be the first to review this resource! Download (1.42 MB) -
Performance Monitoring And Evaluation Tips A guide on focus groups from the U.S. Agency for International Development (USAID). Author: USAID Center for Development Information and Evaluation Type: Workbooks & Guides Date: Jan 1, 1996
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Performance Monitoring Framework for Conservation Advocacy, A This report was written in response to the New Zealand Department of Conservation’s environmental advocacy work. It "sets out a framework for monitoring the effectiveness of conservation advocacy programmes in increasing public awareness about, and involvement in, conservation." The report offers advocacy monitoring and evaluation guidelines applicable beyond the environmental advocacy field. Author: James, Bev Type: Research & Reports Date: Mar 1, 2001 Be the first to review this resource! Download (229.7 KB) -
Program Evaluation: Assessing and Measuring Your Program’s Performance Innovation Network's slideshow (from a presentation to the 2007 Nonprofit Technology Conference in Washington, D.C.) about the importance of planning for effective program evaluation, using our online tools, and leveraging online communities for knowledge-sharing. (1.15 MB .pdf file; may take some time to download.) Author: Innovation Network, Inc. Type: Presentation Slides Date: Jan 18, 2008 Be the first to review this resource! Download (1.15 MB) -
Room for Improvement: Foundations' Support of Nonprofit Performance Assessment Amidst growing pressure for nonprofits to measure and assess their performance, the Center for Effective Philanthropy (CEP) finds that nonprofits sorely lack the support they need. CEP finds that 81 percent of the nonprofits surveyed believe that nonprofits should demonstrate the effectiveness of their work by using performance measures.
CEP also finds that:
» Nonprofits very much want to be able to understand their performance and are taking steps to do so. Nonprofits want more help in performance assessment efforts than they are currently receiving from their foundation funders.Author: Brock, Andrea; Buteau, Ellie; Herring, An-Li Type: Research & Reports Date: Sep 1, 2012 Be the first to review this resource! Download (1.04 MB) -
What Makes an Effective Coalition This paper explores the evidence base for what makes an effective coalition with the assumption that understanding what makes them effective and how to assess and improve them will increase their effectiveness as an advocacy tool and reduce potential frustrations associated with operating in coalition.
Author: Jared Raynor, TCC Group Type: Research & Reports Date: Mar 1, 2011
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